Shipping Policy

At Densol, we are committed to delivering your order quickly and reliably across Australia. This policy outlines how we handle order processing, delivery times, shipping options, and related information.

Shipping Locations

We currently ship Australia-wide. There are no regional restrictions, and we deliver to both metro and remote areas.

Shipping Costs

Standard Shipping: Free across Australia, with no minimum order value
Express Shipping: Available for an additional $10 flat rate, offering 1 business day delivery to eligible metro areas.

Express shipping availability depends on your location and the time of order placement. If express delivery is not possible due to location or courier limitations, we will notify you and refund the express fee if charged.

Processing & Dispatch

Orders are processed within 1–2 business days after payment confirmation.
You will receive a tracking number via email once your order has been dispatched.

Estimated Delivery Times

Standard Shipping: 2–5 business days for metro areas; 5–10 business days for regional or remote locations.
Express Shipping: 1 business day (metro areas only, if ordered before cut-off time)

Please note: delivery times are estimates and may vary due to courier delays, weekends, or public holidays.

Delivery Assurance

We partner with trusted courier services to ensure safe and timely delivery. If you encounter any issues with your delivery, please contact our support team and we’ll assist promptly.